Improving the Student Experience: Learning from a Comparative Study of International Student Satisfaction

Autor/inn/en	Ammigan, Ravichandran; Jones, Elspeth
Titel	Improving the Student Experience: Learning from a Comparative Study of International Student Satisfaction
Quelle	In: Journal of Studies in International Education, 22 (2018) 4, S.283-301 (19 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1028-3153
DOI	10.1177/1028315318773137
Schlagwörter	Comparative Analysis; Foreign Students; Educational Experience; Meta Analysis; Undergraduate Students; Foreign Countries; Resource Allocation; College Administration; Student Recruitment; School Holding Power; Student Attitudes; Student Personnel Services; Academic Support Services; Australia; United States; United Kingdom + Suchen Sie Ihr Suchwort? Bildungserfahrung; Meta-analysis; Metaanalyse; Ausland; Ressourcenallokation; College administrators; Hochschulverwaltung; Schülerverhalten; Australien; USA; Großbritannien
Abstract	This article evaluates the degree to which international students are satisfied with different dimensions of their university experience, namely, their arrival, living, learning, and support service experiences. Using quantitative survey research methods based on data from the International Student Barometer (ISB), the study evaluates the experience of over 45,000 degree-seeking, undergraduate international students at 96 different institutions in Australia, the United Kingdom, and the United States. Multiple regression analyses indicated that all four dimensions of satisfaction were positively associated with students' overall university experience, and the article reveals which of the four is the most influential. To the authors' knowledge, this study represents the first time that a comparative meta-analysis of ISB data across institutions in the three chosen countries has been undertaken. Key implications are discussed for how university administrators, practitioners, and researchers might best allocate resources to support and enhance the experience of international students, leading to more effective institutional recruitment and retention strategies. The study also offers a baseline for future research on international student satisfaction. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2020/1/01