Success Factors of Quality Management in Higher Education: Intended and Unintended Impacts

Autor/in	Brennan, John
Titel	Success Factors of Quality Management in Higher Education: Intended and Unintended Impacts
Quelle	In: European Journal of Higher Education, 8 (2018) 3, S.249-257 (9 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Zusatzinformation	ORCID (Brennan, John)
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	2156-8235
DOI	10.1080/21568235.2018.1474776
Schlagwörter	Higher Education; Success; Performance Factors; Quality Assurance; Educational Quality; Barriers; College Outcomes Assessment; Measurement Objectives; Evaluation Needs; Rewards; Organizational Change; Organizational Culture; Policy Formation; Governance + Suchen Sie Ihr Suchwort? Hochschulbildung; Hochschulsystem; Hochschulwesen; Erfolg; Leistungsindikator; Qualitätssicherung; Quality of education; Bildungsqualität; Reward; Belohnung; Organisationswandel; Unternehmenskultur; Politische Betätigung; Education; Educational policy; Financing; Steuerung; Bildung; Erziehung; Bildungspolitik; Finanzierung
Abstract	Expanded and increasingly diversified systems of higher education are generally differentiated vertically and/or horizontally. National quality management systems attempt to identify both kinds of differences in quality and standards across their higher education systems. But different quality management systems and processes can pose different questions about such differences and provide different answers. In so doing, they can change what is regarded as important in higher education. Institutions respond to the perceived requirements of quality management with either change and innovation or with compliance and conformity. Institutional policies may change. Cultures of quality can be either strengthened or weakened. Impacts on quality differ, with unintended impacts often more significant than the intended ones. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2020/1/01