Exploring Employee Perceptions of Six Sigma as a Change Management Program in Higher Education

Autor/inn/en	Davis, Monica; Fifolt, Matthew
Titel	Exploring Employee Perceptions of Six Sigma as a Change Management Program in Higher Education
Quelle	In: Journal of Higher Education Policy and Management, 40 (2018) 1, S.81-93 (13 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1360-080X
DOI	10.1080/1360080X.2017.1377970
Schlagwörter	Universities; Faculty Development; Professional Continuing Education; Statistical Analysis; Quality Control; Measurement Techniques; Employee Attitudes; Change Strategies; Higher Education; Models; Case Studies; Educational Benefits; Decision Making; Interpersonal Competence; College Faculty; Interviews; Focus Groups; Observation; Alabama + Suchen Sie Ihr Suchwort? University; Universität; Berufsfeldbezogener Unterricht; Weiterbildung; Statistische Analyse; Qualitätskontrolle; Messtechnik; Arbeitnehmerinteresse; Lösungsstrategie; Hochschulbildung; Hochschulsystem; Hochschulwesen; Analogiemodell; Case study; Fallstudie; Case Study; Bildungsertrag; Decision-making; Entscheidungsfindung; Interpersonale Kompetenz; Fakultät; Interviewing; Interviewtechnik; Beobachtung
Abstract	Change initiatives in higher education are frequently guided by an institutional change management program which provides employees with a framework and set of skills to better understand problems and facilitate change at the organisational level. In this paper, we explore employee perceptions of Six Sigma as a tool for facilitating change at one public institution of higher education in the southeast United States. Unlike previous research studies that focused on specific results of change initiatives using Six Sigma, our research team considered how individuals, trained in the implementation of Six Sigma techniques and strategies, viewed the potential of the Six Sigma model to enact and sustain change initiatives in a higher education setting. In this case study, we describe Six Sigma as a change management program in higher education based on Lewin's Three-Phase Model of Change. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2020/1/01