Clear Expectations, Communication, and Flexibility: Unlocking the Potential of an Education Department through a Nontraditional Staffing Structure

Autor/inn/en	Flax, Corinne; Holko, Kathleen; Stricker, Laura
Titel	Clear Expectations, Communication, and Flexibility: Unlocking the Potential of an Education Department through a Nontraditional Staffing Structure
Quelle	In: Journal of Museum Education, 42 (2017) 4, S.314-322 (9 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1059-8650
DOI	10.1080/10598650.2017.1371518
Schlagwörter	Family Programs; Museums; Organization; Audience Awareness; Connecticut + Suchen Sie Ihr Suchwort? Family program; Familienprogramm; Museum; Museumswesen; Museen; Organisation; Organisationsstruktur
Abstract	After an outside evaluator identified key areas of improvement, the Education Department at the Bruce Museum refocused staff responsibilities in order to meet audience needs. To utilize staff effectively, the department underwent a radical restructuring, transitioning from a traditional vertical structure to a horizontal, integrated management style. Adopting a horizontal management structure is not without its challenges, but the outcomes are significant. As a result, attendance for school and family programs has increased substantially. Three principal features of staff interactions--clear expectations, communication, and flexibility--have been the keys to the success of this restructuring. While every museum will face various challenges adopting a nontraditional staffing structure, this article provides methods to successfully rethink management at any institution. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2020/1/01