Role Stressors, Engagement and Work Behaviours: A Study of Higher Education Professional Staff

Autor/inn/en	Curran, Tara M.; Prottas, David J.
Titel	Role Stressors, Engagement and Work Behaviours: A Study of Higher Education Professional Staff
Quelle	In: Journal of Higher Education Policy and Management, 39 (2017) 6, S.642-657 (16 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1360-080X
DOI	10.1080/1360080X.2017.1377964
Schlagwörter	Professional Personnel; Higher Education; Stress Variables; Work Environment; Behavior; Ambiguity (Context); Role Conflict; Work Attitudes; Correlation; Regression (Statistics); Online Surveys; Hierarchical Linear Modeling; Statistical Analysis + Suchen Sie Ihr Suchwort? Personalbestand; Hochschulbildung; Hochschulsystem; Hochschulwesen; Arbeitsmilieu; Rollenkonflikt; Work attitude; Arbeitshaltung; Korrelation; Regression; Regressionsanalyse; Statistische Analyse
Abstract	The study used data provided by 349 professional staff employees from 17 different US higher education institutions to assess aspects of their working conditions that could influence their own work engagement and the work-related behaviours of their colleagues. Relationships among three role stressors (role ambiguity, role conflict and role overload), work engagement, organisational citizenship behaviours, and in-role behaviours were examined using correlation, regression and relative weight analyses. The higher participants' perceptions of role ambiguity, conflict and overload, the lower were the levels of their own work engagement and organizational citizenship and in-role behaviours of their colleagues. Work engagement partially mediated the relationships between role ambiguity, conflict and overload and both organizational citizenship and in-role behaviours. The analysis indicated that role ambiguity had the strongest relationship with work engagement, organisational citizenship and in-role behaviours, followed by role conflict and then by role overload. Practical implications are discussed and managerial interventions suggested. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2020/1/01