The Readiness of English Communication Skills of Tourism Employees in Bangkok for Entering the ASEAN Community

Autor/in	Kuosuwan, Bavornluck
Titel	The Readiness of English Communication Skills of Tourism Employees in Bangkok for Entering the ASEAN Community
Quelle	In: International Journal of Environmental and Science Education, 11 (2016) 18, S.12903-12907 (5 Seiten) PDF als Volltext kostenfreie Datei Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1306-3065
Schlagwörter	Foreign Countries; Tourism; English (Second Language); Second Language Learning; Questionnaires; Statistical Analysis; Communication Skills; Language Proficiency; Employees; Corporations; Sampling; Listening Skills; Oral Language; Foreign Nationals; Reading Skills; Writing Skills; Human Resources; Employee Attitudes; Thailand (Bangkok) + Suchen Sie Ihr Suchwort? Ausland; Tourismus; English as second language; English; Second Language; Englisch als Zweitsprache; Zweitsprachenerwerb; Fragebogen; Statistische Analyse; Kommunikationsstil; Language skill; Language skills; Sprachkompetenz; Employee; Arbeitnehmer; Beschäftigter; Unternehmen; Oral interpretation; Mündlicher Sprachgebrauch; Ausländer; Ausländerin; Reading skill; Lesefertigkeit; Writing skill; Schreibfertigkeit; Humankapital; Arbeitnehmerinteresse
Abstract	The objective of this research was to study the readiness of English communication skills of tourism employees in Bangkok for entering the ASEAN community. The scope of this research included the employees from 26 tourism companies. A sample group was determined by utilizing multiple-stage sampling. At least three samples were collected from each tour company. A total of 100 samples were collected. Four skills of English communication included listening, speaking, reading, and writing. Questionnaire was designed to collect data. Statistics analysis included percentage, means, and standard deviation. The research findings revealed that the employees of the tourism industry in Bangkok seriously need to develop and improve their skills in English communication especially listening and speaking which are the skills that is required to communicate with foreigners. (As Provided).
Anmerkungen	LOOK Academic Publishers. Knobbelzwaansingel 211 Den Haag 2496LN, Netherlands. Tel: 31-20-217-0912; e-mail: editor@lookacademy.nl; Web site: http://www.ijese.net
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2020/1/01