Literaturnachweis - Detailanzeige
Autor/in | Saal, Leah Katherine |
---|---|
Titel | Equity in Assistance? Usability of a U.S. Government Food Assistance Application |
Quelle | In: Literacy Research: Theory, Method, and Practice, 65 (2016) 1, S.283-299 (17 Seiten)
PDF als Volltext |
Sprache | englisch |
Dokumenttyp | gedruckt; online; Zeitschriftenaufsatz |
ISSN | 2381-3369 |
DOI | 10.1177/2381336916661520 |
Schlagwörter | Food Service; Welfare Services; Poverty Programs; Federal Programs; Usability; Welfare Recipients; Statistical Analysis; Protocol Analysis; Adult Literacy; Metacognition; Difficulty Level; Interviews; Graduation Rate; Time on Task; Preferences; Justice; Family Programs; Parent Materials; Eligibility; United States Fürsorgeeinrichtung; Armenfürsorge; Sozialhilfeempfänger; Sozialhilfeempfängerin; Statistische Analyse; Meta cognitive ability; Meta-cognition; Metakognitive Fähigkeit; Metakognition; Schwierigkeitsgrad; Interviewing; Interviewtechnik; Zeitaufwand; Gerechtigkeit; Family program; Familienprogramm; Elternbrief; Eignung; USA |
Abstract | This article focuses on the quantitative phase of a multiphase mixed methods study investigating adults' and families' access to government food assistance. The research evaluates participants' comprehension of, and ability to, adequately complete authentic complex texts--national food assistance application documents. Summative usability testing of the Supplemental Nutrition Assistance Program application was conducted with 12 adult participants in divergent literacy learning subgroups: 6 adults enrolled in adult literacy classes and 6 adults enrolled in a doctoral program in education. Protocol analysis and extended think alouds were used to evaluate the materials. Individual sessions were audio/video recorded and types, kinds, and rates of error metrics were compared by subgroup. The completion rate without critical errors for doctoral and adult literacy students was 66.6% and 0%, respectively. Results indicate significant concerns with the usability and comprehensibility of food assistance applications and point to the importance of including educationally/linguistically diverse participants in the usability/evaluation process for government assistance applications to prevent further marginalization. (As Provided). |
Anmerkungen | SAGE Publications. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail: journals@sagepub.com; Web site: http://sagepub.com |
Erfasst von | ERIC (Education Resources Information Center), Washington, DC |
Update | 2020/1/01 |