"I'm Sorry + Naming the Offense": A Format for Apologizing

Autor/inn/en	Cirillo, Letizia; Colón de Carvajal, Isabel; Ticca, Anna Claudia
Titel	"I'm Sorry + Naming the Offense": A Format for Apologizing
Quelle	In: Discourse Processes: A multidisciplinary journal, 53 (2016) 1-2, S.83-96 (14 Seiten) PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	0163-853X
DOI	10.1080/0163853X.2015.1056691
Schlagwörter	Interpersonal Communication; Responses; Antisocial Behavior; Interaction; Mass Media; Speech Acts; Responsibility; Telecommunications + Suchen Sie Ihr Suchwort? Interpersonale Kommunikation; Interaktion; Massenmedien; Sprechakt; Verantwortungsübernahme; Zuständigkeit; Telekommunikationstechnik
Abstract	The present article focuses on "I'm sorry + naming the offense"-formatted apologies occurring in phone calls in English. Apologies of this kind "emerge" and are oriented to as relevant actions when addressing an apologizable that is not the main business in ongoing talk. The sequential analysis of apologies and responses to apologies suggest that the format "I'm sorry + naming the offense" relates to either minimal/potential offenses or even no offenses, that is, actions for which the apologizer's accountability is not visibly at stake. Therefore, the format thus identified seems to accomplish actions other than (just) apologizing, such as expressing regret or minimizing a compliment, ultimately being a fruitful resource to reinforce social solidarity. (As Provided).
Anmerkungen	Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site: http://www.tandf.co.uk/journals
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2020/1/01