Healthcare.gov: Opportunity out of Disaster. Teaching Case

Autor/inn/en	Cundiff, Jacob; McCallum, Taylor; Rich, Andrew; Truax, Michael; Ward, Tamara; Havelka, Douglas
Titel	Healthcare.gov: Opportunity out of Disaster. Teaching Case
Quelle	In: Journal of Information Systems Education, 25 (2015) 4, S.289-293 (5 Seiten) PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1055-3096
Schlagwörter	Case Studies; Information Systems; Database Management Systems; Online Vendors; Health Services; Performance Factors; Computer Software Evaluation; Performance Technology; Outsourcing; Program Administration; Background; Federal Programs; Program Implementation; Database Design; Databases; Information Science Education; Information Networks; Computer System Design; Case Method (Teaching Technique); Higher Education; Systems Development + Suchen Sie Ihr Suchwort? Case study; Fallstudie; Case Study; Datenbanksystem; Online-Angebot; Health service; Gesundheitsdienst; Gesundheitswesen; Leistungsindikator; Softwareanalyse; Hintergrundinformation; Datenbank; Informationstechnologische Bildung; Informationsnetz; Case method; Fallmethode; Hochschulbildung; Hochschulsystem; Hochschulwesen; System development; Systementwicklung
Abstract	The launch of HealthCare.gov, the website of the Affordable Care Act (AKA Obamacare), was a major public relations disaster for the Obama administration. This case examines some of the factors that contributed to the failure of the launch and then details how Optum, an information technology service provider, considered the opportunity provided by the failure. The case provides examples of both good and bad IT management processes and poses questions for discussion related to the evaluation of risk associated with high profile projects. (As Provided).
Anmerkungen	Journal of Information Systems Education. e-mail: editor@jise.org; Web site: http://www.jise.org
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2020/1/01