A Comparative Study of the Perceptions of Professional Staff on Their Contribution to Student Outcomes

Autor/inn/en	Regan, Julie-Anne; Dollard, Emma; Banks, Nicci
Titel	A Comparative Study of the Perceptions of Professional Staff on Their Contribution to Student Outcomes
Quelle	In: Journal of Higher Education Policy and Management, 36 (2014) 5, S.533-545 (13 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1360-080X
DOI	10.1080/1360080X.2014.936093
Schlagwörter	Foreign Countries; Comparative Analysis; College Faculty; Teacher Attitudes; Delphi Technique; Online Surveys; College Students; Organizational Culture; Outcomes of Education; Academic Persistence; Student College Relationship; Teacher Student Relationship; United Kingdom + Suchen Sie Ihr Suchwort? Ausland; Fakultät; Lehrerverhalten; Delphi-Methode; Collegestudent; Unternehmenskultur; Lernleistung; Schulerfolg; Teacher student relationships; Lehrer-Schüler-Beziehung; Großbritannien
Abstract	This study examined the perceptions of professional staff on their contribution to student outcomes. An online Delphi survey method was used to collect data from two expert panels: professional staff based in faculties and professional staff based in central university departments. The aim of this method is for the panels to reach consensus. The expert panels were asked to rank 10 propositions which support successful student outcomes. After three rounds the faculty-based panel had reached only a "very weak" consensus, and the non-faculty-based panel only a "weak" consensus. The highest-ranked proposition for both panels related to the ways in which institutions behave towards students: being welcoming and ensuring efficiency. Propositions relating to organisational culture were ranked relatively low indicating that professional staff may underestimate their contribution to these propositions. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2017/4/10