Literaturnachweis - Detailanzeige
Autor/inn/en | Bess, Melissa M.; Traub, Sarah M. |
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Titel | Repeat Customer Success in Extension |
Quelle | In: Journal of Extension, 51 (2013) 6, (4 Seiten)
PDF als Volltext |
Sprache | englisch |
Dokumenttyp | gedruckt; online; Zeitschriftenaufsatz |
ISSN | 1077-5315 |
Schlagwörter | Extension Education; Success; Participation; Attendance Patterns; Physical Activities; Prevention; Health Programs; Self Management; Chronic Illness; Program Effectiveness; Missouri |
Abstract | Four multi-session research-based programs were offered by two Extension specialist in one rural Missouri county. Eleven participants who came to multiple Extension programs could be called "repeat customers." Based on the total number of participants for all four programs, 25% could be deemed as repeat customers. Repeat customers had increased attendance and participation (attending at least 60% of the class sessions) as well as developed relationships with other participants. One key to keeping participants involved is to schedule future programs to begin shortly after the current program ends to keep engagement and excitement levels high. (As Provided). |
Anmerkungen | Extension Journal, Inc. e-mail: joe-ed@joe.org; Web site: http://www.joe.org |
Erfasst von | ERIC (Education Resources Information Center), Washington, DC |
Update | 2017/4/10 |