Transforming Technical Services through Training and Development

Sonst. Personen	Givens, Marlee (Hrsg.); Slutskaya, Sofia (Hrsg.)
Titel	Transforming Technical Services through Training and Development
Quelle	(2022), (168 Seiten) PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Monographie
ISBN	978-0-8389-4877-4
Schlagwörter	Organizational Change; Libraries; Library Services; Staff Development; Job Training; Academic Libraries; Foreign Countries; Library Administration; Information Literacy; Student Employment; Communities of Practice; Nevada (Las Vegas); Canada; North Carolina + Suchen Sie Ihr Suchwort? Organisationswandel; Library; Bibliothek; Bibliotheksarbeit; Personnel development; Personalentwicklung; Berufsqualifizierender Bildungsgang; College; Colleges; University; Universities; Libary; Libraries; Hochschule; Fachhochschule; Universität; Hochschulbibliothek; Ausland; Informationskompetenz; Studentenarbeit; Community; Kanada
Abstract	Technical services departments are increasingly expected to do more with less, which means that finding a balance between meeting service demands and developing staff knowledge and skills is more challenging than ever. Today's next gen catalogs, changing cataloging rules, and diverse formats and delivery models demand that technical services professionals and paraprofessionals keep up with evolving best practices for the work they do. Fortunately, libraries can adopt methods such as Training Within Industry (TWI), lean management, and instructional design methodologies to develop a learning culture that continuously improves service delivery. Using case studies, this collection showcases a variety of creative and practical training development and organizational strategies that libraries and consortia have used to tackle issues related to skills gaps, remote work, student worker turnover, reorganizations, technology migrations, and more. You will learn about: (1) techniques for establishing a positive training and learning culture; (2) project management tools and business methodologies such as a Deming approach and just-in-time training for continuous improvement and staff skill development; (3) reactive and proactive approaches in the training program for the University of Nevada, Las Vegas Acquisitions Unit; (4) how the University of Toronto Libraries (UTL) harnessed the power of remote work to undertake a library services platform migration during the pandemic; (5) applying concepts from information literacy instruction to e-resources training; (6) reinventing student worker training; (7) collaborative initiatives such as cross-organizational learning through Community of Practice (CoP); (8) assessing metadata competencies by transforming records for a multi-system migration in an academic library at a R1 research university; and (9) how staff training and documentation eased a library system's transition from Voyager to Alma. (As Provided).
Anmerkungen	ALA Editions. Available from: American Library Association. 50 East Huron Street, Chicago, IL 60611. Tel: 866-746-7252; Fax: 770-280-4155; e-mail: editionsmarketing@ala.org; Web site: http://www.alaeditions.org
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2024/1/01