Developing a Measure of Social, Ethical, and Legal Content for Intelligent Cognitive Assistants

Autor/inn/en	Hamilton, Clovia; Swart, William; Stokes, Gerald M.
Titel	Developing a Measure of Social, Ethical, and Legal Content for Intelligent Cognitive Assistants
Quelle	16 (2021) 3, S.1-37 (37 Seiten)Infoseite zur Zeitschrift PDF als Volltext kostenfreie Datei Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
Schlagwörter	Rating Scales; Ethics; Compliance (Legal); Artificial Intelligence; Privacy; Information Security; Safety; Influence of Technology; COVID-19; Pandemics; Robotics; Data Use; Data Collection; Consumer Economics; Policy; Guidelines; Corporations; Family Environment; Classroom Environment; Elementary Secondary Education; Higher Education; Health Services; Banking; Global Approach; Natural Language Processing; Computer Software + Suchen Sie Ihr Suchwort? Rating-Skala; Ethik; Künstliche Intelligenz; Privatsphäre; Sicherheit; Robotertechnik; Data capture; Datensammlung; Konsumökonomie; Politik; Richtlinien; Unternehmen; Familienmilieu; Klassenklima; Unterrichtsklima; Hochschulbildung; Hochschulsystem; Hochschulwesen; Health service; Gesundheitsdienst; Gesundheitswesen; Bankgeschäft; Globales Denken; Natürliche Sprache
Abstract	We address the issue of consumer privacy against the backdrop of the national priority of maintaining global leadership in artificial intelligence, the ongoing research in Artificial Cognitive Assistants, and the explosive growth in the development and application of Voice Activated Personal Assistants (VAPAs) such as Alexa and Siri, spurred on by the needs and opportunities arising out of the COVID-19 global pandemic. We first review the growth and associated legal issues of the of VAPAs in private homes, banks, healthcare, and education. We then summarize the policy guidelines for the development of VAPAs. Then, we classify these into five major categories with associated traits. We follow by developing a relative importance weight for each of the traits and categories; and suggest the establishment of a rating system related to the legal, ethical, functional, and social content policy guidelines established by these organizations. We suggest the establishment of an agency that will use the proposed rating system to inform customers of the implications of adopting a particular VAPA in their sphere. (As Provided).
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2024/1/01