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Autor/in | Tropea, Linda A. |
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Titel | A Quantitative Comparative Analysis of the Influence of National Culture on Learning Management System Usability |
Quelle | (2018), (141 Seiten)
PDF als Volltext Ed.D. Dissertation, Northcentral University |
Sprache | englisch |
Dokumenttyp | gedruckt; online; Monographie |
ISBN | 978-0-4385-9309-1 |
Schlagwörter | Hochschulschrift; Dissertation; Management Systems; Usability; International Schools; Foreign Countries; Electronic Learning; Cultural Pluralism; Cultural Differences; Communication Problems; Second Language Learning; Alumni; Cross Cultural Studies; Information Technology; Scores; Student Attitudes; Student Diversity; Cultural Background; Germany |
Abstract | As educational institutions continue to adopt or expand e-learning programs, two important outcomes are expected to occur in the near future: (a) student populations will become increasingly culturally diverse and (b) the learning management system (LMS) will continue to be a valuable tool in response to the need to deliver and manage the e-learning programs. LMS usability is not always consistent among students, particularly among students of various cultures. The cultural norms, variations in values and belief systems, and the miscommunications arising from differences in language and semantics can negatively affect learning practices and may prevent students from achieving positive learning outcomes. This quantitative comparative study was carried out to examine the influence of national culture on LMS usability among alumni students at an international school in Germany. LMS usability was measured through the computer system usability model (CSUQ). Geert Hofstede's uncertainty avoidance (UA) cultural dimension framework was utilized to determine whether there were differences in LMS usability between high and low UA index countries. Countries scoring high on the UA cultural dimension tend not to be as accepting of ICT due to the uncertainties and ambiguities involved. Conversely, countries scoring low on the UA dimension tend to be more accepting of ICT. Independent samples t tests compared the mean scores between high and low UA index countries. Key results indicated students from the high UA groups were less satisfied with the LMS's information quality and interface quality, with p-values less than (< 0.05) (p = 0.03 and p = 0.02, respectively). The results of this study may benefit educational practitioners and key stakeholders by offering a better understanding of how culturally-diverse students utilize an LMS. Although the internal validity of the study was strong, the study had limited generalizability to other populations due to the small sample size (N = 17). [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://www.proquest.com/en-US/products/dissertations/individuals.shtml.] (As Provided). |
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Erfasst von | ERIC (Education Resources Information Center), Washington, DC |
Update | 2020/1/01 |