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Autor/inRuben, Brent D.
InstitutionNational Association of College and University Business Officers
TitelExcellence in Higher Education, 2003-2004: A Baldrige-Based Guide to Organizational Assessment, Improvement and Leadership
Quelle(2003), (71 Seiten)
PDF als Volltext kostenfreie Datei Verfügbarkeit 
Spracheenglisch
Dokumenttypgedruckt; online; Monographie
ISBN1-5697-2025-8
SchlagwörterLeitfaden; Higher Education; Self Evaluation (Groups); Strategic Planning; Leadership; Educational Improvement; Evaluation Criteria; Measurement; Information Utilization; College Faculty; Faculty College Relationship; Work Environment; Methods; Outcomes of Education
AbstractSelf-assessment leads to stronger performance in the nation's colleges and universities. That's the premise of "Excellence in Higher Education," a model self-assessment program that has earned accolades from the higher education community. Based on the Malcolm Baldrige National Quality Award framework, the third edition of this bestseller is the definitive tool for college and university administrators in defining mission, assessing stakeholders, measuring outcomes, gauging performance against other institutions, and ensuring continuous improvement. The book provides facilitators with a solid understanding of the "EHE" model, providing detailed guidance in each of seven areas: (1) leadership; (2) strategic planning; (3) external focus; (4) measurement and knowledge utilization; (5) faculty-staff and workplace focus; (6) process effectiveness; and (7) outcomes and achievements. The "Workbook and Scoring Guide" and CD-ROM include generously illustrated PowerPoint presentations for use in facilitating workshops. The scoring guidelines will help readers interpret results and gauge their institution's performance. A glossary is included. Individual section contain notes. (Contains 10 figures.) [For the companion report, "Excellence in Higher Education, 2003-2004: A Baldrige-Based Guide to Organizational Assessment, Improvement and Leadership. Workbook and Scoring Instructions," see ED524342.] (ERIC).
AnmerkungenNational Association of College and University Business Officers. 1110 Vermont Avenue NW Suite 800, Washington, DC 20005. Tel: 800-462-4916; Tel: 202-861-2500; Fax: 202-861-2583; Web site: http://www.nacubo.org
Erfasst vonERIC (Education Resources Information Center), Washington, DC
Update2017/4/10
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