Office of Institutional Research & Assessment Departmental Survey, October 2002.

Autor/inn/en	Amaker, Corey; Freeland, Joyce
Institution	Horry-Georgetown Technical Coll., Conway, SC.
Titel	Office of Institutional Research & Assessment Departmental Survey, October 2002.
Quelle	(2002), (40 Seiten) PDF als Volltext kostenfreie Datei Verfügbarkeit
Beigaben	Tabellen
Sprache	englisch
Dokumenttyp	gedruckt; online; Monographie
Schlagwörter	Administration; Ancillary School Services; College Faculty; College Outcomes Assessment; Community Colleges; Institutional Evaluation; Personnel; Program Evaluation; Satisfaction; Self Evaluation (Groups); Two Year Colleges + Suchen Sie Ihr Suchwort? Verwaltung; Fakultät; Community college; Community College; Programme evaluation; Programmevaluation; Zufriedenheit; Self evaluation; Group; Groups; Selbstevaluation; Gruppe (Soz)
Abstract	The Office of Institutional Research and Assessment (OIRA) at Horry-Georgetown Technical College, South Carolina, conducted an OIRA Satisfaction with Services Survey for the fall 2002 period. The survey was distributed to 100 faculty and staff members on the three college campuses. Thirty-one (31%) faculty and staff members responded to questions regarding three main areas: (1) Personnel; (2) Documents and Publications; and (3) Website. The purpose of the survey is to determine the satisfaction levels of faculty and staff with services provided by the OIRA office. 65% of respondents reported interacting with OIRA often or very often. Nearly 42% of respondents were staff members, while 29% were administrators and another 29% were faculty. While a baseline of 85% satisfaction is commonly used, OIRA sets its sights on at least a 90% rating. 97% of respondents were satisfied with overall personnel characteristics, 97% were satisfied with overall reports/publications characteristics, and 98% were satisfied with the overall appearance of the website. Categorical results yielded lower satisfaction ratings for faculty than for the other respondent groups. 100% of administrators and staff were satisfied with OIRA personnel, while 90% of faculty were satisfied. The report recommends that steps be taken to improve the relationship between OIRA and faculty. Research instrument appended. (NB)
Anmerkungen	For full text: http://www.hgtc.edu/ir/OIRA%20Departmental%20Survey%20October%202002.pdf.
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2004/1/01