Literacy Practices and Clerical Competency Standards: Implications for Trainers and Assessors. Research into Practice Series Number 8. Adult Literacy Research Network.

Autor/in	Kelly, Ann
Institution	National Languages and Literacy Inst., Melbourne (Australia).
Titel	Literacy Practices and Clerical Competency Standards: Implications for Trainers and Assessors. Research into Practice Series Number 8. Adult Literacy Research Network.
Quelle	(1999), (27 Seiten) PDF als Volltext kostenfreie Datei Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Monographie
ISBN	1-875578-95-1
Schlagwörter	Stellungnahme; Academic Standards; Adult Basic Education; Adult Literacy; Clerical Occupations; Competence; Competency Based Education; Education Work Relationship; Educational Needs; Educational Objectives; Educational Practices; Educational Research; Employment Qualifications; Evaluation Methods; Foreign Countries; Literacy Education; Position Papers; Student Evaluation; Teacher Role; Theory Practice Relationship; Australia + Suchen Sie Ihr Suchwort? Adult; Adults; Education; Adult education; Erwachsenenbildung; Office occupations; Büroberuf; Kompetenz; Competence; Competency; Competency-based education; Unterricht; Kompetenzorientierte Methode; Educational need; Bildungsbedarf; Educational objective; Bildungsziel; Erziehungsziel; Bildungspraxis; Bildungsforschung; Pädagogische Forschung; Employment qualification; Vocational qualification; Vocational qualifications; Berufliche Qualifikation; Ausland; Positionspapier; Schulnote; Studentische Bewertung; Lehrerrolle; Theorie-Praxis-Beziehung; Australien
Abstract	This booklet, which is written for adult literacy practitioners in Australia, argues that adult literacy practitioners working as trainers and assessors must become familiar with the tasks and texts used by competent workers in particular occupations and industries, and must understand how those tasks and texts fit within the broader social environments of individual workplaces. The booklet begins with a discussion of the concept of integrated literacy and the importance of determining which communication skills are required in specific workplaces and how those skills can be demonstrated in the workplace. The next section of the booklet examines two activities that are regularly performed by trainee clerks in city council offices: (1) face-to-face receipting of rate payments and updating of council files; and (2) official recording of complaints. The literacy competencies required by trainees for both activities are identified, the transcript of the talk occurring while the activities are performed is presented, and the competencies displayed by trainees are analyzed and compared with the currently authorized competencies. The booklet ends by considering the implications of the analysis for literacy trainers and teachers. The booklet contains 15 references. Appended is an explanation of the transcription notations used in the document. (MN)
Anmerkungen	Language Australia or ARIS, GPO Box 372F, Melbourne, Victoria, Australia 3001; Web site: http://sunsite.anu.edu.au/language-australia/.
Erfasst von	ERIC (Education Resources Information Center), Washington, DC