Active Listening and Feedback: Communicating Effectively. JobLink Winning at Work Instructor's Manual, Module 5.

Institution	Coast Community Coll. District, Costa Mesa, CA.
Titel	Active Listening and Feedback: Communicating Effectively. JobLink Winning at Work Instructor's Manual, Module 5.
Quelle	(1996), (286 Seiten) PDF als Volltext kostenfreie Datei Verfügbarkeit
Beigaben	Tabellen
Sprache	englisch
Dokumenttyp	gedruckt; online; Monographie
Schlagwörter	Leitfaden; Unterricht; Lehrer; Adult Basic Education; Adult Literacy; Adult Students; Educational Needs; Job Skills; Learning Activities; Learning Modules; Listening; Listening Comprehension; Listening Skills; Literacy Education; On the Job Training; Pretests Posttests; Speech Communication; Supervisory Training; Teaching Guides; Teaching Methods; Transparencies; Workplace Literacy + Suchen Sie Ihr Suchwort? Lesson concept; Instruction; Unterrichtsentwurf; Unterrichtsprozess; Teacher; Teachers; Lehrerin; Lehrende; Adult; Adults; Education; Adult education; Erwachsenenbildung; Student; Students; Erwachsenenalter; Studentin; Schüler; Schülerin; Educational need; Bildungsbedarf; Produktive Fertigkeit; Lernaktivität; Learning module; Lernmodul; Hörvorgang; Zuhören; Hörverständnis; Training-on-the-Job; Lehrerhandbuch; Teaching method; Lehrmethode; Unterrichtsmethode; Transparenz
Abstract	This manual is a guide to an interactive training program designed to address key skills necessary in today's high performance workplace. The module is intended to meet the learning needs of production workers who may have limited basic skills or literacy. This module, which addresses active listening and feedback, is meant to help workers learn the critical skills of appropriate and effective communication through personal experience, demonstration, and practice. Workers using the module assess their own skill level as well as get feedback from others and put together a personal development plan. This module contains six 1-1/2 hour lessons that cover the following topics: (1) assessing your listening style; (2) letting others know you understand; (3) overcoming barriers to understanding; (4) giving feedback; (5) being specific; and (6) pulling it all together. The training manual includes an instructor's guide that contains activities for each lesson, transparency masters and student handouts, information sheets, teaching suggestions, and pre- and posttests; and a supervisor's guide that contains lessons on assessing listening style and effective feedback. (KC)
Anmerkungen	JobLink, c/o Coast Community College District, 1370 Adams Avenue, Costa Mesa, CA 92626; e-mail: joblink@intelenet.net ($95).
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2004/1/01