Literaturnachweis - Detailanzeige
| Autor/in | Bergman, Terri |
|---|---|
| Institution | National Alliance of Business, Inc., Washington, DC. |
| Titel | Meeting Employers' Needs: How One-Stop Centers Can Attract Business Customers. Business Assistance Note #6. |
| Quelle | (1998), (10 Seiten)
PDF als Volltext kostenfreie Datei |
| Beigaben | Tabellen |
| Sprache | englisch |
| Dokumenttyp | gedruckt; online; Monographie |
| Schlagwörter | Leitfaden; Adults; Career Centers; Employer Attitudes; Employment Programs; Employment Services; Job Applicants; Job Training; Needs; Occupational Information; Program Implementation |
| Abstract | The U.S. Department of Labor's One-Stop Career Center initiative is part of the movement of governments to increase the quality and efficiency of their services. One-stop centers bring together public and private resources to meet individuals' and employers' human resource development and labor market needs. In order to meet employers' needs, one-stop centers must do the following: deliver the services employers most want, such as employee recruitment, assessment and testing, referral, training, and labor market and wage information; provide an environment that encourages employers to work with one-stop centers; and develop systems that ensure quality services, efficient operations, and an accessible, customer service approach to delivery. Employers also expect business-like management, evaluation, and accountability. Ten keys to success for one-stop centers include the following: (1) recruiting a large and varied pool of job applicants; (2) testing basic skills; (3) screening applicants; (4) knowing the skills needed in the local job market; (5) providing accurate labor market information; (6) providing a variety of means for accessing a center; (7) having a customer service orientation; (8) having a probusiness image; (9) making one-stop centers like a business; and (10) developing performance indicators and evaluating the effectiveness of services. (KC) |
| Erfasst von | ERIC (Education Resources Information Center), Washington, DC |
| Update | 2004/1/01 |
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