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Institution | Office of Consumer Affairs, Washington, DC. |
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Titel | Consumer's Resource Handbook. 1992 Edition. |
Quelle | (1992), (105 Seiten)
PDF als Volltext |
Sprache | englisch |
Dokumenttyp | gedruckt; online; Monographie |
Schlagwörter | Leitfaden; Nachschlagewerk; Adult Education; Adults; Consumer Economics; Consumer Education; Consumer Protection; Decision Making; Federal Government; Home Management; Merchandise Information; Money Management; Private Agencies; Public Agencies; Purchasing; Resources; Responsibility; Safety; State Government Adult; Adults; Education; Adult basic education; Adult training; Erwachsenenbildung; Konsumökonomie; Konsumerziehung; Verbraucherschutz; Decision-making; Entscheidungsfindung; Bundesregierung; Haushaltswesen; Öffentliche Einrichtung; Beschaffungswesen; Kauf; Betriebsmittel; Hilfsmittel; Verantwortungsübernahme; Zuständigkeit; Sicherheit; Bund-Länder-Beziehung |
Abstract | This handbook for consumers begins with information on its use, content, and other sources of help. The handbook is then divided into two sections. Part I, How to Be a Smart Consumer, lists tips on getting the most for your money, handling your own complaint, and writing a complaint letter. It provides information on the following consumer issues: airline travel; selecting child care; credit cards; environment; selecting a financial institution; health hoaxes, food fads, and dangerous diets; home improvements; home shopping; long distance telephone service; mail fraud; 900 numbers; protecting your credit rating and personal privacy; product safety warnings and recalls; choosing a school; smoke detectors; used cars/car repairs; and warranties and guarantees. Part II, which is updated every 2 years by the U.S. Office of Consumer Affairs, lists offices to contact for help with consumer problems or questions. It includes the following: corporate consumer contacts; car manufacturers; Better Business Bureaus; trade association and other resolution programs; state, county, and city government consumer protection offices; state agencies on aging; state banking authorities; state insurance regulators; state utility commissions; state vocational and rehabilitation agencies; state Weights and Measures offices; military commissary and exchange contacts; Federal Information Center; selected federal agencies; and Federal Telecommunications Devices for the Deaf directory. A subject index is provided. (YLB) |
Anmerkungen | Handbook, Consumer Information Center, Pueblo, CO 81009. |
Erfasst von | ERIC (Education Resources Information Center), Washington, DC |
Update | 2004/1/01 |