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Autor/inRockman, Ilene F.
TitelAn Examination of End-User Search Services in Academic Libraries.
Quelle(1986), (22 Seiten)Verfügbarkeit 
Spracheenglisch
Dokumenttypgedruckt; Monographie
SchlagwörterAcademic Libraries; Evaluation Methods; Fees; Financial Support; Higher Education; Individual Instruction; Instructional Materials; Library Services; Library Surveys; Online Searching; Online Systems; Online Vendors; Problems; Users (Information)
AbstractA national survey of 70 academic libraries was conducted in Fall 1985 to gain a greater understanding of how end-user search services are used, and to assist in their design and implementation. A 69% response rate was achieved. The objectives of the investigation were to gather information on the following factors: (1) types and formats of end-user systems currently operational among the academic libraries surveyed; (2) modes of instruction and types of instructional materials employed; (3) clientele served; (4) evaluation methods and techniques; (5) funding sources; (6) perceived advantages of offering the services; (7) problems and obstacles to overcome; and (8) important variables to consider before offering a service. Study results indicate that libraries provide access to a wide range of users, a variety of systems, and a varied pattern of instructional materials, and that, as new systems emerge, libraries are substituting one system for another, rather than abandoning the practice of offering end-user searching to their patrons. Statistical results are presented in 10 tables, and notes and a listing of libraries surveyed are provided. (KM)
Erfasst vonERIC (Education Resources Information Center), Washington, DC
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