A Study of the Office Assistant Program in Oklahoma. Executive Summary.

Autor/in	Grayson, Barbara Ann
Institution	Oklahoma State Dept. of Vocational and Technical Education, Stillwater.
Titel	A Study of the Office Assistant Program in Oklahoma. Executive Summary.
Quelle	(1983), (21 Seiten)Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; Monographie
Schlagwörter	Basic Skills; Business Education Teachers; Business Skills; Clerical Occupations; Employer Attitudes; Employment Qualifications; Job Skills; Office Occupations; Office Occupations Education; Personnel Needs; Postsecondary Education; Regional Schools; School Surveys; Secretaries; State Surveys; Teacher Attitudes; Vocational Schools; Work Attitudes; Oklahoma + Suchen Sie Ihr Suchwort? Basic skill; Grundfertigkeit; Office occupations; Büroberuf; Arbeitgeberinteresse; Employment qualification; Vocational qualification; Vocational qualifications; Berufliche Qualifikation; Produktive Fertigkeit; Clerical occupations; Büro- und Verwaltungsschule; Personnel requirement; Personalbedarf; Post-secondary education; Tertiäre Bildung; Lehrerverhalten; Vocational school; Berufsbildende Schule; Berufsschule; Fachschule; Work attitude; Arbeitshaltung
Abstract	A study, part of a doctoral dissertation at Oklahoma State University, identified those clerical occupations that fall within the realm of the office assistant program. It also determined from employers major concerns and problems encountered in terms of employee performance in selected occupations. Phase I collected data from 22 instructors of Office Assistant Programs at area vocational schools in Oklahoma. The 22 occupations that were identified most often by the instructors as ones in which they provided training became the list of occupations of reference with the employers. The 77 employers were identified by instructors as hirers of graduates of their programs. Employers identified occupations for which they had positions, the one occupation that caused them the greatest concern, and specific skills and qualities of concern within that occupation. The secretarial occupation was indicated by employers as causing the greatest concern. Specific employer concerns were employees' grammar, punctuation, spelling, and vocabulary. Another major concern was time management. Basic skills and work attitudes were primary attributes sought by employers rather than new technology trends. Recommendations were that business educators should emphasize skills sought by employers and should generate occupational awareness of skills and qualities needed for success. (Survey instruments are appended.) (YLB)
Erfasst von	ERIC (Education Resources Information Center), Washington, DC