Literaturnachweis - Detailanzeige
Autor/inn/en | McCroskey, James C.; und weitere |
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Titel | Individual Differences among Employees Management Communication Style and Employee Satisfaction: Replication and Extension. |
Quelle | (1981), (24 Seiten)
PDF als Volltext |
Sprache | englisch |
Dokumenttyp | gedruckt; online; Monographie |
Schlagwörter | Communication Research; Communication Skills; Employer Employee Relationship; Individual Differences; Job Satisfaction; Leadership Styles; Organizational Communication; Speech Communication; Supervisors; Supervisory Methods |
Abstract | Portions of three earlier studies relating differences in employees to employee satisfaction and one study relating management communication style (MCS) to employee satisfaction were replicated across four organizational contexts. Major findings supported the generalizability of the results revealed in the earlier research. The role of superior/subordinate relations and their impact on employee satisfaction were examined through perceptions of employees with regard to the MCS of upper management and the task behaviors of their immediate superiors. The results supported the MCS conceptualization advanced in the earlier study and indicated that the MCS of immediate superiors and of upper management had their primary impact on different dimensions of employee satisfaction. Perceptions of superiors' task behaviors were found to have different impact on employee satisfaction for different organizational contexts. The variability in employee satisfaction predictable from individual employee differences and from superior/subordinate interaction was found to have little overlap. (Author/FL) |
Erfasst von | ERIC (Education Resources Information Center), Washington, DC |