Literaturnachweis - Detailanzeige
Autor/in | Ferrin, Barbara |
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Institution | California Association of Teachers of English to Speakers of Other Languages. |
Titel | A Study of Responses to Wrong-Number Telephone Calls. CATESOL Occasional Papers, No. 1. |
Quelle | (1974), (7 Seiten)
PDF als Volltext |
Dokumenttyp | gedruckt; online; Monographie |
Schlagwörter | Communicative Competence (Languages); English; Language Patterns; Language Styles; Language Usage; Responses; Sociolinguistics; Speech Communication |
Abstract | This paper reports on a study designed to investigate the kinds of responses people produce during wrong-number telephone calls and to discover the rules that appear to govern the choices of the responses and their relationships. Fifty-seven calls were placed at different times during the day over a period of several weeks. The sentences used to elicit responses and the number of utterances per call were noted. All utterances were judged to be grammatical, for the most part elliptical constructions or abridged sentences. In all of the calls, the person called spoke first. In terms of the rules governing responses and relationships, the telephone appears to work as a control over those using it. Upon a summons, one must pick up the phone and speak. The answerer pauses to allow the caller to provide the topic, and alternative question-answer pairs follow. The person called does not inquire the caller's name or his reasons for calling, and his answers do not digress from the topic. Brevity, relevance, politeness, and clarity prevail, and in the case that politeness and clarity conflict, the latter takes precedence. (CLK) |
Erfasst von | ERIC (Education Resources Information Center), Washington, DC |