Literaturnachweis - Detailanzeige
Autor/in | Evans, Tony |
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Titel | 'Street-level bureaucracy, management and the corrupted world of service'. |
Quelle | In: European journal of social work, 19 (2016) 5, S. 602-615 |
Beigaben | Anmerkungen; Literaturangaben |
Sprache | englisch |
Dokumenttyp | gedruckt; Zeitschriftenaufsatz |
ISSN | 1369-1457 |
Schlagwörter | Beratung; Praxis; Sozialarbeiter; Sozialhilfe; Sozialpolitik; Verwaltung; Streetwork; Sozialhilfe; Beratung; Sozialpolitik; Sozialarbeiter; Soziale Arbeit; Streetwork; Fallbeispiel; Praxis; Untersuchung; Verwaltung |
Abstract | In this paper I draw on a qualitative study to argue that senior managers can also exercise significant discretion and that their discretion can contribute to the conditions of policy confusion and contradiction, and resource inadequacy that characterise 'the corrupted world of service' of front-line discretion. In this context front-line discretion may be used by front-line staff to bridge the policy implementation gap created by senior managers. |
Erfasst von | Deutsches Zentralinstitut für soziale Fragen, Berlin |
Update | 2023/1 |