Reimagining the Delivery of International Student Services During a Global Pandemic. A Case Study in the United States.

Autor/inn/en	Veerasamy, Yovana S.; Ammigan, Ravichandran
Titel	Reimagining the Delivery of International Student Services During a Global Pandemic. A Case Study in the United States.
Quelle	In: Journal of studies in international education, 26 (2022) 2, S. 145-164Infoseite zur Zeitschrift PDF als Volltext Link als defekt meldenVerfügbarkeit
Sprache	englisch; englische Zusammenfassung
Dokumenttyp	online; gedruckt; Zeitschriftenaufsatz
ISSN	1028-3153; 1552-7808
DOI	10.1177/10283153211052779
Schlagwörter	Ausländer; Beratung; Dienstleistung; Katastrophe; Student; Programmierung; USA; Virtuelle Hochschule; Pandemie; Beratung; Programmierung; COVID-19; Pandemie; Katastrophe; Dienstleistung; Virtuelle Hochschule; COVID-19; Ausländer; Student; Online; USA
Abstract	The COVID-19 global pandemic caught the United States and the rest of the world ill-prepared, and many institutions of higher education continue to wrestle with unprecedented challenges to provide effective support services to their students. This paper examines how a mid-sized university in the Mid-Atlantic region of the United States reimagined the delivery of services to its international student population at the onset of the health crisis. The study employed a qualitative method and a case study research design to describe, from an institutional perspective, the shift from a traditional in-person service model to a virtual mode of support for international students as a result of campus closures and a switch to remote learning. Based on the findings, the authors offer five key considerations that can be crucial in effectively delivering International Student Services in an online environment. Implications for international educators and support staff are discussed. (HoF/text adopted).
Erfasst von	Institut für Hochschulforschung (HoF) an der Martin-Luther-Universität Halle-Wittenberg
Update	2023/1