Literaturnachweis - Detailanzeige
| Autor/inn/en | Krämer, Nicole C.; Bente, Gary; Eschenburg, Felix; Troitzsch, Heide |
|---|---|
| Titel | Embodied conversational agents. Research prospects for social psychology and an exemplary study. |
| Quelle | In: Social psychology, 40 (2009) 1, S. 26-36Infoseite zur Zeitschrift |
| Sprache | englisch |
| Dokumenttyp | gedruckt; Zeitschriftenaufsatz |
| ISSN | 1864-9335 |
| Schlagwörter | Kommunikation; Wahrnehmung; Konversation; Mensch-Maschine-Kommunikation; Mensch-Maschine-System; Virtuelle Realität; Gesicht; Ergonomie |
| Abstract | Analyzed whether an embodied conversational agent (ECA) has specific advantages when employed with privacy invading technologies such as a biometric security system. The study compares the effects of an ECA interface with the effects of conventional text-based and voice-based interfaces on user acceptance and usability (46 female and 44 male participants aged 20-55 years). An additional variable was whether the biometric system falsely rejected the user twice or whether it directly accepted him/her. Results of the 2 x 3 between-subjects design indicated that, although overall the text interface is rated most positive, voice and ECA yield distinct social effects: They have more advantageous consequences when problems arise - i.e., when the user is rejected repeatedly. The implications for social psychology in terms of applicability of new research methods as well as insights concerning fundamental research are discussed. (ZPID). |
| Erfasst von | Leibniz-Institut für Psychologie, Trier |
| Update | 2010/1 |
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