Training Needs Analysis for Bus Depot Managers at GSRTC

Autor/inn/en	Shah, Hardik; Gopal, Raj
Titel	Training Needs Analysis for Bus Depot Managers at GSRTC
Quelle	In: European Journal of Training and Development, 36 (2012) 5, S.527-543 (17 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	2046-9012
DOI	10.1108/03090591211232084
Schlagwörter	Educational Needs; Job Training; Trainers; Foreign Countries; Needs Assessment; Interviews; Role Perception; Training Methods; Training Objectives; Management Development; Delivery Systems; Program Effectiveness; Program Design; Educational Improvement; Program Improvement; Minimum Competencies; Organizational Development; Organizational Objectives; Individual Needs; Best Practices; Workstations; Transportation; India + Suchen Sie Ihr Suchwort? Educational need; Bildungsbedarf; Berufsqualifizierender Bildungsgang; Ausbildungslehrer; Trainer; Ausland; Bedarfsermittlung; Interviewing; Interviewtechnik; Role conception; Rollenverständnis; Didaktik; Trainingsmaßnahme; Training objectiv; Ausbildungsziel; Trainingsziel; Auslieferung; Programme design; Programmaufbau; Programmplanung; Teaching improvement; Unterrichtsentwicklung; Fundamentum; Mindestwissen; Organisationsentwicklung; Business goal; Unternehmensziel; Verkehrswesen; Indien
Abstract	Purpose: With rapid industrialization and population growth in the urban and rural areas in India, the demand for public transport has risen sharply. In the fast changing scenario in the public transit sector, the role of a bus depot manager (DM) has also undergone substantial transformation. This paper aims to identify and gauge the organizational and individual training needs of DMs, necessary to design and delivery of effective training. Design/methodology/approach: Primary data were collected by visiting three bus depots, nine in-depth interviews with the top management team, 15 in-depth interviews with DMs, performance data of 15 DMs and a survey of 114 DMs, using open ended questions. After primary analysis a ranking order instrument was designed and administered to 114 DMs. Findings: The results explored current and future training requirements for the role of bus DMs based on their preference and priority. Seven differentiating competencies and ten priority training areas were identified using "priority index". Further suggestions have been made for enhancing training effectiveness. Practical implications: The paper provides practical insights into how to conduct training needs analysis for bus DMs using differentiating competencies and priority index. Training managers may use such tools to identify training gaps in different roles while designing effective training strategies. It provides insights into the role of bus DMs, current and future role requirements, seven differentiating competencies and training gaps in the role of a DM. Research limitations/implications: The findings are presented based on one single role in one organization only, i.e. DMs of Gujarat State Road Transport Corporation (GSRTC). Replication studies should examine different roles across different functions. Originality/value: This paper investigates how to identify training needs for depot managers using differentiating competencies and priority index. It provides inferences on how to align business objectives, individual performance and training needs. The tools used are ready-to-use and replicable for different roles in medium and large MNCs. (Contains 2 notes and 1 table.) (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2017/4/10