Messages, Meanings, and Minestrone: The Communication Cookbook.

Autor/inn/en	Gershwin, Mary Crabbe; und weitere
Institution	Colorado State Community Coll. and Occupational Education System, Denver.
Titel	Messages, Meanings, and Minestrone: The Communication Cookbook.
Quelle	(1996), (185 Seiten) PDF als Volltext kostenfreie Datei Verfügbarkeit
Beigaben	Tabellen
Sprache	englisch
Dokumenttyp	gedruckt; online; Monographie
Schlagwörter	Leitfaden; Unterricht; Lehrer; Adult Education; Class Activities; Communication Skills; Communication (Thought Transfer); Communicative Competence (Languages); Curriculum Development; Feedback; Inplant Programs; Intercultural Communication; Learning Activities; Listening Skills; Organizational Communication; Postsecondary Education; Problem Solving; Public Speaking + Suchen Sie Ihr Suchwort? Lesson concept; Instruction; Unterrichtsentwurf; Unterrichtsprozess; Teacher; Teachers; Lehrerin; Lehrende; Adult; Adults; Education; Adult basic education; Adult training; Erwachsenenbildung; Kommunikationsstil; Communication; thought; Kommunikation; Gedanke; Communicative competence; Languages; Kommunikative Kompetenz; Sprache; Curriculum; Development; Curriculumentwicklung; Lehrplan; Entwicklung; Betriebliche Weiterbildung; Interkulturelle Kommunikation; Lernaktivität; Post-secondary education; Tertiäre Bildung; Problemlösen; Vortrag
Abstract	One of a series of workplace education modules, this module includes activities and exercises for teaching communication skills in the workplace. First, introductory material reviews the goals of the module and defines three levels of difficulty of module activities (i.e., beginner, intermediate, and advanced). The importance of communication skills in the workplace is then discussed and issues related to setting up a classroom environment and assessment are addressed. The bulk of the module then presents 76 activities in the following 9 topic areas: (1) the role of perception in the communication process; (2) the importance of listening; (3) expressing ideas clearly; (4) awareness of the effects of positive, negative, and constructive feedback; (5) team communication skills; (6) conflict management or negotiation skills; (7) customer service skills, including considerations related to voice quality, active listening, and problem-solving; (8) presentation skills, including effective public speaking; and (9) intercultural communication skills, including awareness of one's own and other cultures, nonverbal communication techniques, and language simplification. Each activity includes a description of intended learning goals, the difficulty level, the recommended group size, the time needed, and necessary materials. (HAA)
Anmerkungen	CCCOES Workplace Learning, 1391 N. Speer Blvd., Suite 600, Denver, CO 80204-2554 ($30).
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2004/1/01