Investigating the Importance of Various Individual, Interpersonal, Organisational and Demographic Variables when Predicting Job Burnout in Disability Support Workers

Autor/inn/en	Vassos, Maria V.; Nankervis, Karen L.
Titel	Investigating the Importance of Various Individual, Interpersonal, Organisational and Demographic Variables when Predicting Job Burnout in Disability Support Workers
Quelle	In: Research in Developmental Disabilities: A Multidisciplinary Journal, 33 (2012) 6, S.1780-1791 (12 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	0891-4222
DOI	10.1016/j.ridd.2012.04.016
Schlagwörter	Burnout; Predictor Variables; Stress Variables; Disabilities; Caregivers; Behavior Problems; Supervisor Supervisee Relationship; Family Work Relationship; Ambiguity (Context); Employment Level; Role Conflict; Staff Role; Gender Differences; Working Hours; Questionnaires + Suchen Sie Ihr Suchwort? Burn out (Psychology); Burnout-syndrom; Burnout-Syndrom; Prädiktor; Handicap; Behinderung; Caregiver; Carer; Betreuungsperson; Pfleger; Beschäftigungsgrad; Rollenkonflikt; Geschlechterkonflikt; Hours of work; Arbeitszeit; Fragebogen
Abstract	Previous research has highlighted that factors such as large workload, role ambiguity, lack of support from colleagues, and challenging behaviour are associated with higher levels of burnout within the disability support worker (DSW) population. The aim of this research was to investigate which factors contribute the most to the prediction of the three facets of burnout--feeling exhausted and overextended by one's work (emotional exhaustion), detached and callous responses towards work (depersonalisation) and a lack of achievement and productivity within one's role (personal accomplishment). The factors chosen for analysis within this research were analysed within four categories linked to theories of burnout development ("individual," "interpersonal," "organisational" and "demographic"). A sample of 108 DSWs completed a questionnaire booklet that contained standardised measures of burnout and job stressors related to disability work. Results highlighted the importance of predictors such as challenging behaviour (interpersonal), workload (individual), supervisor support (individual), work-home conflict (individual), job feedback (individual), role ambiguity (organisational), low job status (organisational), role conflict (organisational), gender (demographic) and work hours (demographic) when predicting one or more of the facets of burnout. In conclusion, disability services and organisations may benefit from focusing on remodelling their staff-related organisational practices in order to prevent the development of burnout in their DSWs (e.g., increase supervision and support practices). (Contains 7 tables.) (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2017/4/10