Literaturnachweis - Detailanzeige
Autor/inn/en | Sasson, Joseph R.; Alvero, Alicia M.; Austin, John |
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Titel | Effects of Process and Human Performance Improvement Strategies |
Quelle | In: Journal of Organizational Behavior Management, 26 (2006) 3, S.43-78 (36 Seiten)
PDF als Volltext |
Sprache | englisch |
Dokumenttyp | gedruckt; online; Zeitschriftenaufsatz |
ISSN | 0160-8061 |
Schlagwörter | Performance Factors; Organizational Effectiveness; Comparative Analysis; Performance Technology; Word Processing; Intervention; Work Ethic; Change |
Abstract | Organizational performance is a function of many variables, two of which are work process factors and human performance factors. Our study compared the effects of changing a work process versus human performance improvement techniques and the combined effects of combing both techniques. A 2 (manual vs electronic process) x 2 (with vs without behavioral intervention) between-subjects design with stratified random assignment was employed. Forty-eight participants performed a word processing task where their minutes-in-possession and error rate were recorded. Results revealed a main effect for process type and a main effect for behavioral intervention. The largest effects were observed with the context of a combined intervention. The implications of using a combined approach and topics for future researchers are discussed. (Author). |
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Erfasst von | ERIC (Education Resources Information Center), Washington, DC |
Update | 2017/4/10 |