Literaturnachweis - Detailanzeige
Autor/in | Hernon, Peter |
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Titel | Quality: New Directions in the Research. |
Quelle | In: Journal of Academic Librarianship, 28 (2002) 4, S.224-31Infoseite zur Zeitschrift |
Sprache | englisch |
Dokumenttyp | gedruckt; Zeitschriftenaufsatz |
ISSN | 0099-1333 |
Schlagwörter | Academic Libraries; Evaluation Methods; Higher Education; Library Research; Library Services; Literature Reviews; Research Methodology; Research Needs; User Satisfaction (Information) |
Abstract | Examines questions related to service quality, satisfaction, and outcomes assessment in academic libraries. Relates the literature of library and information science to each concept, identifies major research methodologies used, and offers suggestions for future research. (Contains 65 references.) (Author/LRW) |
Erfasst von | ERIC (Education Resources Information Center), Washington, DC |