Literaturnachweis - Detailanzeige
Autor/inn/en | Wilk, Leslie A.; Redmon, William K. |
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Titel | A Daily-Adjusted Goal-Setting and Feedback Procedure for Improving Productivity in a University Admissions Department. |
Quelle | In: Journal of Organizational Behavior Management, 11 (1990) 1, S.55-75 |
Sprache | englisch |
Dokumenttyp | gedruckt; Zeitschriftenaufsatz |
ISSN | 0160-8061 |
Schlagwörter | College Admission; Efficiency; Employee Absenteeism; Feedback; Higher Education; Job Performance; Productivity; Student Personnel Workers |
Abstract | Daily goals set by supervisors and feedback were used with three female application processors in a college admissions office. After 39 weeks, comparison with baseline data showed large increases in the amount of work done and decreases in overtime, use of temporaries, and absenteeism. (SK) |
Erfasst von | ERIC (Education Resources Information Center), Washington, DC |