Literaturnachweis - Detailanzeige
| Autor/inn/en | Hetzner, Stefanie; Gartmeier, Martin; Heid, Helmut; Gruber, Hans |
|---|---|
| Titel | Error Orientation and Reflection at Work |
| Quelle | In: Vocations and Learning, 4 (2011) 1, S.25-39 (15 Seiten)Infoseite zur Zeitschrift
PDF als Volltext |
| Sprache | englisch |
| Dokumenttyp | gedruckt; online; Zeitschriftenaufsatz |
| ISSN | 1874-785X |
| DOI | 10.1007/s12186-010-9047-0 |
| Schlagwörter | Banking; Finance Occupations; Employee Attitudes; Work Attitudes; Error Patterns; Cognitive Processes; Organizational Climate; Safety; Work Environment; Foreign Countries; Risk; Competence; Reflection; Predictor Variables; Regression (Statistics); Germany |
| Abstract | Reflection on events at work, including errors is often as a means to learn effectively through work. In a cross-sectional field study in the banking sector, we investigated attitudes towards workplace errors (i.e. error orientation) as predictors of reflective activity. We assumed the organisational climate for psychological safety to have a mediating effect. The study participants were 84 client advisors from the retail banking departments in branches of a German bank. The client advisors' were being affected by a range of changes in their workplaces at the time of the data collection. This situation afforded these workers opportunity for learning but also involved the risk of error by these staff. Regression analyses identified that error competence and learning from errors were significant predictors of reflection. The results confirmed the mediating role of psychological safety on the association between attitudes towards errors and reflective working behaviour. (As Provided). |
| Anmerkungen | Springer. 233 Spring Street, New York, NY 10013. Tel: 800-777-4643; Tel: 212-460-1500; Fax: 212-348-4505; e-mail: service-ny@springer.com; Web site: http://www.springerlink.com |
| Erfasst von | ERIC (Education Resources Information Center), Washington, DC |
| Update | 2020/1/01 |
Literaturbeschaffung und Bestandsnachweise in Bibliotheken prüfen
Permalink als QR-Code
Inhalt auf sozialen Plattformen teilen (nur vorhanden, wenn Javascript eingeschaltet ist)
Teile diese Seite:
