The Development of a Measure of Perceived Communication Openness.

Autor/in	Rogers, Donald P.
Titel	The Development of a Measure of Perceived Communication Openness.
Quelle	(1986), (15 Seiten) PDF als Volltext kostenfreie Datei Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Monographie
Schlagwörter	Communication Research; Communication (Thought Transfer); Higher Education; Models; Test Construction; Test Reliability; Test Validity + Suchen Sie Ihr Suchwort? Kommunikationsforschung; Communication; thought; Kommunikation; Gedanke; Hochschulbildung; Hochschulsystem; Hochschulwesen; Analogiemodell; Testaufbau; Testreliabilität; Testvalidität
Abstract	A series of studies were conducted to develop a communication openness measure (COM) based on the concept of openness as specific message sending and receiving behaviors. A model of communication behaviors was first developed, consisting of three parts--who communicates to whom, how, and about what? Based on the model, two forms of a 120-item questionnaire were constructed. The first asked whether each of the 120 behaviors was characteristic of open communication, the second asked if they were characteristic of closed behavior. Both forms of the questionnaire were completed by 141 members of the Industrial Communication Council, and by 292 students in a freshman communication course. Analysis resulted in the identification of 48 open communication behaviors and 7 closed behaviors. The subsequent COM contained 55 Likert type items, which field testing then reduced to 19. This 19-item COM was then completed by 495 nurses, and further analysis reduced the instrument to 13 items. The final COM was shown to have excellent reliability and adequate validity. The process of developing this instrument suggested the following conclusions: (1) communication openness is a central variable in organizational communication; (2) open communication behaviors involve asking for information, listening to information, and acting on information; (3) given the nature of open communication behaviors, subordinates are generally open to their superiors; (4) open communication is a vehicle for handling nonroutine and negative information; and (5) open communication is not synonymous with disclosure, and is a receiver-oriented concept rather than a sender-oriented one. (HTH)
Erfasst von	ERIC (Education Resources Information Center), Washington, DC