Conversations around Design Sketches: Use of Communication Channels for Sharing Mental Models during Concept Generation

Autor/inn/en	Ariff, Nik Shahman Nik Ahmad; Badke-Schaub, Petra; Eris, Ozgur
Titel	Conversations around Design Sketches: Use of Communication Channels for Sharing Mental Models during Concept Generation
Quelle	In: Design and Technology Education, 17 (2012) 3, S.27-36 (10 Seiten) PDF als Volltext kostenfreie Datei Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1360-1431
Schlagwörter	Foreign Countries; Freehand Drawing; Industrial Arts; Design; Verbal Communication; Cognitive Structures; Schemata (Cognition); Models; Visualization; Interpersonal Communication; Netherlands + Suchen Sie Ihr Suchwort? Ausland; Drawing; Zeichnen; Industriekultur; Kunstgewerbe; Cognitive structure; Kognitive Struktur; Cognition; Schema; Kognition; Analogiemodell; Visualisation; Visualisierung; Interpersonale Kommunikation; Niederlande
Abstract	In this paper, we present an exploratory protocol study on the use of different communication channels during design sketching. We focus on how individual designers share their mental models with other designers in a group, and analyse their use of graphical, textual, and verbal communications during concept generation. Our findings suggest that verbal communication plays a role in the sharing of individual mental models during sketching, and complements graphical and textual communication channels. However, design teams can still function without verbal communication in that respect, and address design problems. They seem to compensate for the absence of the verbal communication channel by using the graphical and textual channels more, and by relying on a somewhat different communication structure. A natural and arguably more desirable interaction utilises all three channels in conjunction. Our findings also suggest that, when working in groups, designers develop and share individual mental models not only about the design task at hand but also about the design process in order to manage the group interactions. (Contains 1 table and 7 figures.) (As Provided).
Anmerkungen	Design and Technology Education Association. 16 Wellesbourne House, Walton Road, Wellesbourne, Warwickshire, CV35 9JB, UK. Tel: +44-1789-470007; Fax: +44-1789-841995; e-mail: info@data.org.uk; Web site: http://www.data.org.uk
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2017/4/10