Literaturnachweis - Detailanzeige
Autor/in | McKenna, Julia |
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Titel | So Many Students, so Little Time: Practical Student Worker Training in an Academic Library |
Quelle | In: Journal of Access Services, 17 (2020) 2, S.74-82 (9 Seiten)
PDF als Volltext |
Zusatzinformation | ORCID (McKenna, Julia) |
Sprache | englisch |
Dokumenttyp | gedruckt; online; Zeitschriftenaufsatz |
ISSN | 1536-7967 |
DOI | 10.1080/15367967.2020.1718505 |
Schlagwörter | Student Employment; College Students; Academic Libraries; Job Training; Library Personnel; Library Services; Policy; Labor Turnover; Evaluation |
Abstract | Student employees are an invaluable asset to academic libraries. They supplement limited professional staffing, allow for students to engage with their academic community, and give work opportunities to those currently enrolled in school. This article reviews several practical ways to train library student workers that both minimizes hands-on staff time and allows for high customer service and student employee success. Best practices include (a) a student worker training assessment, (b) explicit student worker policies, (c) an annual mandatory training session, (d) online training, (e) a focus on student worker retention, and (f) unique student worker roles. (As Provided). |
Anmerkungen | Routledge. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals |
Erfasst von | ERIC (Education Resources Information Center), Washington, DC |
Update | 2024/1/01 |