Acceptance and Continuance Factors Associated with Mobile Medical App Use: A Qualitative Case Study of Diabetes Apps

Autor/in	MacDonald, Amy Joy
Titel	Acceptance and Continuance Factors Associated with Mobile Medical App Use: A Qualitative Case Study of Diabetes Apps
Quelle	(2017), (189 Seiten) PDF als Volltext Verfügbarkeit D.B.A. Dissertation, Northcentral University
Sprache	englisch
Dokumenttyp	gedruckt; online; Monographie
ISBN	978-0-3550-8519-8
Schlagwörter	Hochschulschrift; Dissertation; Handheld Devices; Telecommunications; Diabetes; Case Studies; Semi Structured Interviews; Qualitative Research; Computer Oriented Programs; Adoption (Ideas); Influences + Suchen Sie Ihr Suchwort? Thesis; Dissertations; Academic thesis; Telekommunikationstechnik; Case study; Fallstudie; Case Study; Qualitative Forschung; Computerprogramm; Ideas; Ideenfindung; Influence; Einfluss; Einflussfaktor
Abstract	Despite advances in smartphone technologies and development of myriad apps that can support self-management efforts for chronic disease like diabetes, initial acceptance of such apps by actual users was characterized by low consistent use by these users. Few studies conducted by researchers on acceptance and use outcomes of mobile apps focused on these relevant factors for mobile medical apps by studying actual users with commercially available apps. The purpose of this qualitative multiple case study was twofold: The first was to explore the real-world factors associated with mobile medical app acceptance and continued use from actual users' perspectives with diabetes apps as the disease specific case study. The second was to determine whether TAM and HBM adequately account for the factors associated with mobile medical app acceptance and continued use. Research included semi-structured face-to-face interviews conducted in two large metropolitan areas with a purposeful total sample of 16 individuals with diabetes who currently use diabetes apps. Three main themes emerged: adoption, engagement, and abandonment, which aligned with constructs from both TAM and HBM. Key findings support current literature on acceptance and continued use factors and highlight the complexity of the acceptance and continued use process that actual users navigate as they make the decision to use, select, and engage with a mobile app. Many different combinations of factors and motivators based on changing individual needs influenced individual acceptance and continued use. Future research should explore different user profiles, translation factors from initial use interest to abandonment, and the potential influence of the HCP in app use. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://www.proquest.com/en-US/products/dissertations/individuals.shtml.] (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2020/1/01