Standardisation - the end of professional discretion?

Autor/inn/en	Ponnert, Lina; Svensson, Kerstin
Titel	Standardisation - the end of professional discretion? Gefälligkeitsübersetzung: Standardisierung - das Ende der beruflichen Autonomie?
Quelle	In: European journal of social work, 19 (2016) 3/4, S. 586-599 PDF als Volltext Link als defekt meldenVerfügbarkeit
Sprache	englisch
Dokumenttyp	online; Zeitschriftenaufsatz
ISSN	1369-1457; 1468-2664
DOI	10.1080/13691457.2015.1074551
Schlagwörter	Unsicherheit; Personenbezogene Dienstleistung; Berufliche Autonomie; Berufsethos; Deprofessionalisierung; Sozialarbeiter; Sozialwesen; Auswirkung; Handlungsspielraum; Standardisierung
Abstract	"This article analyses and discusses standardisation in human service organisations and its implications for professionals and for professionalism in social work. The theoretical framework derives from neo-institutional theory and theories regarding professionalism. By highlighting the role of professionals within a field influenced by organisational demands and market endeavour, this article contributes to the understanding of increased standardisation as a way to reduce uncertainty and enhance legitimacy for human service organisations, but at the expense of traditional professional discretion. This development has been interpreted as de-professionalisation and as an adjustment to organisational demands. It could also be seen as a professional strategy to strengthen professional trust and provide a sense of certainty for professionals. It can also lead to professional uncertainty about how to handle the discretion in the light of standardised tools. This development might, depending on the organisational context and the individual professional's choices, result in a manual-mental specialised professionalism as well as a strictly mechanical form of work. Standardisation thus puts high demands on professionals and how they use the professional discretion, since professionalism requires professionals capable of handling a mix of logics without totally yielding discretionary power and making professional judgement." (Author's abstract, IAB-Doku).
Erfasst von	Institut für Arbeitsmarkt- und Berufsforschung, Nürnberg
Update	2018/3