The Role of Communicative Feedback in Successful Water Conservation Programs

Autor/inn/en	Tom, Gail; Tauchus, Gail; Williams, Jared; Tong, Stephanie
Titel	The Role of Communicative Feedback in Successful Water Conservation Programs
Quelle	In: Applied Environmental Education and Communication, 10 (2011) 2, S.80-90 (11 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1533-015X
Schlagwörter	Water; Conservation (Environment); Measurement Equipment; Feedback (Response); Behavior Change; Program Effectiveness; Environmental Education; California + Suchen Sie Ihr Suchwort? Wasser; Conservation; Environment; Konservierung; Bewahung; Umwelt; Messinstrument; Umweltbildung; Umwelterziehung; Umweltpädagogik; Kalifornien
Abstract	The Sacramento County Water Agency has made available 2 water conservation programs to its customers. The Data Logger Program attaches the Meter Master Model 100 EL data logger to the customer's water meter for 1 week and provides a detailed report of water usage from each fixture. The Water Wise House Call Program provides findings and recommendations to participants after an hour-long house call by a trained water efficiency professional. This article reports on the effectiveness of these programs for a sample of 100 participating households. The results indicate that although both programs are effective, the Data Logger Program results in greater water conservation. The role of more informative communicative feedback to customers as an explanation for this finding is discussed. The findings emphasize the importance of providing information that target behavioral changes and the provision of timely feedback of the effect of the behavioral changes to the success of water conservation efforts. (Contains 3 tables and 3 figures.) (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2017/4/10