Influence of Organisational Defensive Patterns on Learning ICT

Autor/inn/en	Yau, Hon Keung; Cheng, Alison Lai Fong
Titel	Influence of Organisational Defensive Patterns on Learning ICT
Quelle	In: Journal of Workplace Learning, 23 (2011) 3, S.157-172 (16 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1366-5626
DOI	10.1108/13665621111117206
Schlagwörter	Foreign Countries; Transportation; Industry; Information Technology; Efficiency; Administrative Organization; Public Sector; Workplace Learning; Defense Mechanisms; Group Dynamics; Theory Practice Relationship; Hong Kong + Suchen Sie Ihr Suchwort? Ausland; Verkehrswesen; Industrie; Informationstechnologie; Effectiveness; Effektivität; Wirkungsgrad; Öffentlicher Sektor; Abwehrverhalten; Gruppendynamik; Theorie-Praxis-Beziehung; Hongkong
Abstract	Purpose: The purpose of this paper is to investigate whether the IT professionals in a Hong Kong public transport company have a general perception of influence of the organisational defensive patterns on learning of ICT; and whether skilled incompetence, organisational defensive routines and fancy footwork are positively associated with each other in IT group of a transport company. Design/methodology/approach: This paper investigated the influence of organisational defensive patterns by means of a survey of 171 IT professionals at a Hong Kong public transport company. Each selected employee completed a questionnaire that asked them to indicate the influence of the organisational defensive patterns (skilled incompetence, organisational defensive routines and fancy footwork) on the learning of ICT in their organisation. Findings: The employees indicated that skilled incompetence, organisational defensive routines and fancy footwork had influence on the learning of ICT. The findings show that the IT professionals in a Hong Kong transport company have the general perception of influence of skilled incompetence, defensive routines and fancy footwork on learning of ICT. The findings also indicate that skilled incompetence, defensive routines and fancy footwork are positively associated with each other in IT group of the transport company. Originality/value: This article is a first step towards extending the theory and practice of organisational defensive patterns to IT group of a transport company. (Contains 5 tables and 1 figure.) (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2017/4/10