Flexible Learning: Support Issues for Support Staff

Autor/in	Winter, Rosamund
Titel	Flexible Learning: Support Issues for Support Staff
Quelle	In: Australian Educational Computing, 17 (2002) 2, S.26-30 (5 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	0816-9020
Schlagwörter	Distance Education; Information Literacy; Work Environment; Faculty Development; Training; Training Methods; Foreign Countries; Educational Policy; Program Implementation; College Instruction; Educational Technology; Electronic Learning; Technology Integration; Instructional Design; Computer Mediated Communication; Internet; Web Based Instruction; Access to Education; Technical Support; Staff Role; College Environment; Australia + Suchen Sie Ihr Suchwort? Distance study; Distance learning; Fernunterricht; Informationskompetenz; Arbeitsmilieu; Ausbildung; Didaktik; Trainingsmaßnahme; Ausland; Politics of education; Bildungspolitik; Hochschullehre; Unterrichtsmedien; Lesson concept; Lessonplan; Unterrichtsentwurf; Computerkonferenz; Web Based Training; Education; Access; Bildung; Zugang; Bildungszugang; Hochschulumwelt; Australien
Abstract	The move to providing flexible delivery of university subjects and courses urged by government policy raises a number of issues for support staff. Whatever "flexible learning" might mean, there are hardware, software, training and attitudinal issues which are central to the work of support staff. This paper will address some of the issues for students and staff, related to equity and access, information literacy and online communication, and the impact this has on the work of support staff, though reflection on practical experience as an "expert" learner. Traditionally support staff have had to cope with the demands of on-campus academics and students using technology, but will now have to assist staff with developing course materials, and provide for off-campus students the same level of information and support as they do for students on campus. This has implications for traditional ways of delivery including workshops as well as more complex development of online documentation providing advice and pathways to resources. Increasingly, the role of support staff is changing from a purely technical one to that of a partnership with academic staff in developing new ways of working. (As Provided).
Anmerkungen	Australian Council for Computers in Education. P.O. Box 1255, Belconnen, ACT 2616, Australia. Tel: +61-3-9349-3733; Fax: +61-3-9349-5356; Web site: http://www.acce.edu.au
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2017/4/10