Creating Business Intelligence from Course Management Systems

Autor/inn/en	van Dyk, Liezl; Conradie, Pieter
Titel	Creating Business Intelligence from Course Management Systems
Quelle	In: Campus-Wide Information Systems, 24 (2007) 2, S.120-133 (14 Seiten) PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1065-0741
DOI	10.1108/10650740710742727
Schlagwörter	Management Systems; Action Research; Researchers; Knowledge Management; Data Collection; Database Management Systems; Management Information Systems; Literature Reviews; Case Studies; Cybernetics; Human Factors Engineering; Courseware + Suchen Sie Ihr Suchwort? Projektforschung; Researcher; Forscher; Wissensmanagement; Data capture; Datensammlung; Datenbanksystem; Managementinformationssystem; Case study; Fallstudie; Case Study; Kybernetik; Lernsoftware
Abstract	Purpose: This article seeks to address the interface between individual learning facilitators that use course management systems (CMS) data to support decision-making and course design and institutional infrastructure providers that are responsible for institutional business intelligence. Design/methodology/approach: The design of a data warehouse is proposed that draw data from institutional transactional systems to provide decision support to individual action researchers. A prototype data warehouse is built to evaluate by means of a case study the usefulness validity of analyses performed. Findings: Many facilitators of learning draw manually the same type of queries from CMS data for purposes of action research. On the other hand, more and more HEI infrastructure providers create data warehouses to support many kinds of decision-making. It is possible and valuable to follow a business intelligence approach to facilitate the queries drawn by individual action researchers from course management systems (CMSs). Practical implications: The expectation exists that as the technology on which CMSs, as well as business intelligence tools are built evolves, the creation of full-scale business intelligence will become more feasible and scalable. Originality/value: This article addresses the gap between individual action researchers that use CMS data to support decision making and course design, on the one hand, and institutional infrastructure providers that are responsible for institutional business intelligence on the other hand. Research questions are asked and addressed and processes are designed to manage business measurements consistently. (Contains 4 tables and 2 figures.) (As Provided).
Anmerkungen	Emerald. 875 Massachusetts Avenue 7th Floor, Cambridge, MA 02139. Tel: 888-622-0075; Fax: 617-354-6875; e-mail: america@emeraldinsight.com; Web site: http://www.emeraldinsight.com
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2017/4/10