Literaturnachweis - Detailanzeige
Autor/in | Adams, Judith |
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Titel | Financial Aid as a Service. |
Quelle | In: Michigan Community College Journal: Research & Practice, 4 (1998) 2, S.65-76 |
Sprache | englisch |
Dokumenttyp | gedruckt; Zeitschriftenaufsatz |
ISSN | 1081-9428 |
Schlagwörter | Community Colleges; Federal Aid; Institutional Evaluation; Needs Assessment; Program Evaluation; Student Financial Aid; Student Needs; Two Year Colleges |
Abstract | Describes a six-part study conducted at Macomb Community College (Michigan) regarding its financial aid department's quality of service. Results showed that people calling the department for help are handled less efficiently than those who come in person, and that managers, staff, and students need to be better informed regarding financial aid. Contains 10 references. (EMH) |
Erfasst von | ERIC (Education Resources Information Center), Washington, DC |
Update | 2004/1/01 |