Literaturnachweis - Detailanzeige
Autor/in | Golen, Steven |
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Titel | An Insight into Communication Barriers between Bank Managers and their Customers. |
Quelle | In: Journal of Education for Business, 62 (1987) 7, S.293-96Infoseite zur Zeitschrift |
Sprache | englisch |
Dokumenttyp | gedruckt; Zeitschriftenaufsatz |
Schlagwörter | Administrators; Banking; Communication (Thought Transfer); Communication Skills; Postsecondary Education |
Abstract | The study attempted to identify specific industry-related communication problems of bank managers. A questionnaire was completed by 193 managers identifying perceived communication barriers and relative importance of each. Resistance to change and tendency not to listen were considered serious barriers. (CH) |
Erfasst von | ERIC (Education Resources Information Center), Washington, DC |
Update | 2004/1/01 |