Appearance, Insults, Allegations, Blame and Threats: An Analysis of Anonymous Non-Constructive Student Evaluation of Teaching in Australia

Autor/inn/en	Lakeman, Richard; Coutts, Rosanne; Hutchinson, Marie; Lee, Megan; Massey, Debbie; Nasrawi, Dima; Fielden, Jann
Titel	Appearance, Insults, Allegations, Blame and Threats: An Analysis of Anonymous Non-Constructive Student Evaluation of Teaching in Australia
Quelle	In: Assessment & Evaluation in Higher Education, 47 (2022) 8, S.1245-1258 (14 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Zusatzinformation	ORCID (Lakeman, Richard) ORCID (Coutts, Rosanne) ORCID (Hutchinson, Marie) ORCID (Lee, Megan) ORCID (Massey, Debbie) ORCID (Nasrawi, Dima) ORCID (Fielden, Jann)
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	0260-2938
DOI	10.1080/02602938.2021.2012643
Schlagwörter	Foreign Countries; Student Evaluation of Teacher Performance; Higher Education; College Faculty; Course Evaluation; Online Surveys; Negative Attitudes; Teacher Effectiveness; Student Attitudes; Well Being; Feedback (Response); College Students; Health; Physical Characteristics; Clothing; Pronunciation; Punishment; Antisocial Behavior; Stress Variables; Work Environment; Bullying; Libel and Slander; Incidence; Verbal Communication; Academic Rank (Professional); Ethnicity; Teacher Characteristics; Employment Level; Australia + Suchen Sie Ihr Suchwort? Ausland; Hochschulbildung; Hochschulsystem; Hochschulwesen; Fakultät; Negative Fixierung; Effectiveness of teaching; Instructional effectiveness; Lehrerleistung; Unterrichtserfolg; Schülerverhalten; Well-being; Wellness; Wohlbefinden; Collegestudent; Gesundheit; Körperliche Erscheinung; Kleidung; Aussprache; Bestrafung; Arbeitsmilieu; Mobbing; Diffamierung; Vorkommen; Ethnizität; Beschäftigungsgrad; Australien
Abstract	Within higher education student evaluations of teaching (SET) are used to inform evaluations of performance of courses and teachers. An anonymous online survey was constructed and implemented using Qualtrics. This study was situated within a more extensive study investigating the impact of narrative SET comments on teaching quality and the health and wellbeing of academic staff. This paper reports specifically on two open questions that were designed to elicit examples of non-constructive and offensive anonymous narrative feedback. Five themes were identified: allegations; insults; comments about appearance, attire and accent; projections and blame; and threats and punishment. These are represented in non-redacted form. Personally destructive, defamatory, abusive and hurtful comments were commonly reported. These kinds of comments may have adverse consequences for the well-being of teaching staff, could contribute to occupational stress and in some cases could be considered libellous. The high prevalence of offensive comments accessible to and shared by teachers may be a reflection of the anonymity afforded to respondents using internet surveys, resulting in de-individuation and enabling some respondents to give voice to 'hate speech' which has no place in evaluations of teaching. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2024/1/01