Exploring Employee Well-Being during the COVID-19 Remote Work: Evidence from South Africa

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Autor/inn/en	Mahomed, Fatima; Oba, Pius; Sony, Michael
Titel	Exploring Employee Well-Being during the COVID-19 Remote Work: Evidence from South Africa
Quelle	In: European Journal of Training and Development, 47 (2023) 10, S.91-111 (21 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	2046-9012
DOI	10.1108/EJTD-06-2022-0061
Schlagwörter	COVID-19; Pandemics; Employees; Well Being; Teleworking; Responsibility; Resources; Predictor Variables; Attitudes; Family Work Relationship; Professional Autonomy; Interpersonal Communication; Social Support Groups; Gender Differences; Foreign Countries; Social Isolation; South Africa + Suchen Sie Ihr Suchwort? Employee; Arbeitnehmer; Beschäftigter; Well-being; Wellness; Wohlbefinden; Telework; Telearbeit; Verantwortungsübernahme; Zuständigkeit; Betriebsmittel; Hilfsmittel; Prädiktor; Attitude; Einstellung; Verhalten; Berufsfreiheit; Interpersonale Kommunikation; Social support; Soziale Unterstützung; Geschlechterkonflikt; Ausland; Soziale Isolation; Südafrika; Süd-Afrika; Republik Südafrika; Südafrikanische Republik
Abstract	Purpose: The COVID-19 pandemic has rapidly accelerated a shift to remote working for previously office-based employees in South Africa, impacting employee outcomes such as well-being. The remote work trend is expected to continue even post the pandemic, necessitating for organizational understanding of the factors impacting employee well-being. Using the Job Demands-Resources model as the theoretical framework, this study aims to understand the role of job demands and resources as predictors of employee well-being in the pandemic context. Design/methodology/approach: A self-administered online survey questionnaire was used to gather quantitative data about remote workers' (n = 204) perceptions of specifically identified demands, resources and employee well-being. Descriptive statistics, Pearson's correlation and moderated hierarchical regression were used to analyse the data. Findings: This study found that job demands in the form of work-home conflict were associated with reduced employee well-being. Resources, namely, job autonomy, effective communication and social support were associated with increased employee well-being. Job autonomy was positively correlated to remote work frequency, and gender had a significant positive association to work-home conflict. Social support was found to moderate the relationship between work-home conflict and employee well-being. Findings suggest that organizations looking to enhance the well-being of their remote workforce should implement policies and practices that reduce the demands and increase the resources of their employees. The significant association of gender to work-home conflict suggests that greater interventions are required particularly for women. This study advances knowledge on the role of demands and resources as predictors of employee well-being of remote workforces during COVID-19 and beyond. Originality/value: This paper provides insight on employee well-being during COVID-19 remote work. Further, the findings suggest that organizations looking to enhance the well-being of their remote workforce should implement policies and practices that reduce the demands and increase the resources of their employees. The significant association of gender to work-home conflict suggests that greater interventions are required particularly for women. To the best of the authors' knowledge, this is the first study carried out to explore the employee well-being during COVID-19 pandemic and will be beneficial to stakeholders for understanding the factors impacting employee well-being. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2024/1/01