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Autor/inn/enYean, Tan Fee; Johari, Johanim; Yahya, Khulida Kirana; Chin, Tay Lee
TitelDeterminants of Job Dissatisfaction and Its Impact on the Counterproductive Work Behavior of University Staff
QuelleIn: SAGE Open, 12 (2022) 3, (11 Seiten)Infoseite zur Zeitschrift
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ZusatzinformationORCID (Yean, Tan Fee)
Spracheenglisch
Dokumenttypgedruckt; online; Zeitschriftenaufsatz
DOI10.1177/21582440221123289
SchlagwörterWork Attitudes; Job Satisfaction; College Faculty; Teacher Attitudes; Negative Attitudes; Stress Variables; Role Conflict; Faculty Workload; Organizational Climate; Structural Equation Models; Measures (Individuals); School Personnel; State Universities; Foreign Countries; Teacher Characteristics; Participant Characteristics; Malaysia
AbstractThe employee behavior literature is very much dominated by studies on "good" or "positive" behaviors, but relatively little has been researched on the negative attitudes and behaviors of people within the workplace, in particular, job dissatisfaction and counterproductive work behavior (CWB). Therefore, the present study is intended to (1) investigate the influence of job stressors (i.e., role overload, role conflict, role ambiguity, and organizational constraints) on job dissatisfaction among university staff and (2) examine the influence of job dissatisfaction on university staff's CWB. Data was gathered through 266 questionnaires and tested using partial least squares structural equation modeling. The results revealed that organizational constraints, role overload, and role ambiguity are significant stressors that increase job dissatisfaction, which in turn, increase CWB. Thus, the findings highlight the vital role of specific job stressors (i.e., role overload, role ambiguity, and organizational constraints) in causing job dissatisfaction and CWB among university staff. The findings contribute to the stressor-emotion model and Herzberg's motivation-hygiene theory. Theoretical and practical implications are discussed. (As Provided).
AnmerkungenSAGE Publications. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail: journals@sagepub.com; Web site: https://sagepub.com
Erfasst vonERIC (Education Resources Information Center), Washington, DC
Update2024/1/01
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