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Autor/inn/enCalonge, David Santandreu; Aguerrebere, Pablo Medina; Hultberg, Patrik; Connor, Melissa
TitelWere Higher Education Institutions Communication Strategies Well Suited for the COVID-19 Pandemic?
QuelleIn: Journal of Education and Learning, 10 (2021) 4, S.1-14 (14 Seiten)
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Spracheenglisch
Dokumenttypgedruckt; online; Zeitschriftenaufsatz
ISSN1927-5250
SchlagwörterUniversities; Communication Strategies; COVID-19; Pandemics; Crisis Management; Emergency Programs; Stakeholders; College Students; Student Participation; Empathy; Trust (Psychology); Social Media; Access to Information; Accuracy; Educational Research
AbstractThe immediacy of the COVID-19 pandemic highlighted the sheer importance of internal and external communication with stakeholders. Universities had to rapidly grasp an unfolding and fast-changing crisis, gauge their level of preparedness, review decision and implementation processes, devise strategies, and adapt communication approaches. This exploratory study conducts a literature review in order to identify relevant studies that address how higher education institutions communicated to their stakeholders during the COVID-19 pandemic. The review of the literature revealed that although many higher education institutions had disaster recovery plans in place, few were well-equipped for a disruption of global proportions. Using a grounded theory approach, five important themes emerged from the relevant studies. (As Provided).
AnmerkungenCanadian Center of Science and Education. 1595 Sixteenth Ave Suite 301, Richmond Hill, Ontario, L4B 3N9 Canada. Tel: 416-642-2606; Fax: 416-642-2608; e-mail: jel@ccsenet.org; Web site: http://www.ccsenet.org/journal/index.php/jel
Erfasst vonERIC (Education Resources Information Center), Washington, DC
Update2024/1/01
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