Beyond Satisfaction Scores: Visualising Student Comments for Whole-of-Course Evaluation

Autor/inn/en	Cunningham-Nelson, Samuel; Laundon, Melinda; Cathcart, Abby
Titel	Beyond Satisfaction Scores: Visualising Student Comments for Whole-of-Course Evaluation
Quelle	In: Assessment & Evaluation in Higher Education, 46 (2021) 5, S.685-700 (16 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Zusatzinformation	ORCID (Cunningham-Nelson, Samuel) ORCID (Laundon, Melinda) ORCID (Cathcart, Abby)
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	0260-2938
DOI	10.1080/02602938.2020.1805409
Schlagwörter	Undergraduate Students; Student Satisfaction; Health Sciences; Course Evaluation; Student Evaluation of Teacher Performance; Visualization; Student Surveys; Validity; Feedback (Response); Reliability + Suchen Sie Ihr Suchwort? Visualisation; Visualisierung; Schülerbefragung; Gültigkeit; Reliabilität
Abstract	This study examines the utility of a new method of analysing and reporting qualitative student survey comments. Visualisations of the sentiment of and key themes from qualitative student survey comments were developed for 34 subjects from two undergraduate health sciences courses undergoing transformation. The course and subject visualisation reports were provided to academics who were members of the two course transformation teams. Utilising focus groups and semi-structured interview methodology, we examined academic perspectives on the potential usefulness of this new method of analysing and reporting qualitative comments from student evaluations of teaching (SET). Results indicate that visualisations are considered useful for focussing educators' attention on themes in qualitative comments rather than on individual negative comments. However, educators did not support use of the visualisations at this stage, citing concerns about the accuracy of sentiment analysis and the validity of SET surveys. There were many opportunities identified through the focus groups for future improvements to a visualisation technique for reporting student survey results. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2024/1/01